Location , MD
Date Posted October 5, 2017
Category Commercial/Residential
Job Type Full-Time


PURPOSE / SCOPE OF POSITICN: The ability to per-form water loss mitigation
and mold remediation and supporl fire loss, carpet and fabric cleansing when
EDUCATION / TRAINING: High school diploma / GED preferred. The ability to
read and follow written and verbal instruction is a must. Must have basic
keyboard and computer skills, llcRC certifications highly preferred,
EXPERIENCE: We will train on ServiceMaster work methods and procedures,
Some experience in carpet and fabric cleaning would be desired. llcRC
certifications highly preferred,
APPEARANCE / PERSONALITY: Professional, neat, upbeat, energetic,
dependable, and a good / positive attitude, Personal appearance and uniforms
must be neat, clean and wrinkle free. Take pride in yourself and your work!

Normal working Hours: Monday thru Friday 8:00 AM – 4:30 ptM with 2
(1/4) hour breaks and T. hour for lunch. Call out policy and Emergency on call
coverage is required on a rotating basis including evenings I weekends I

EXPECTATIONS FOR ALL EMPLOYEES: To support the organization,s
mission, vision, and values by exhibiting the following behaviors: excellence and
competence, collaborations, innovations, respect personalization, commitment to
our community, customers, and accountability and ownership.
JOB DESCRIPTION: (included but not limited to)
1) All services must be performed as written in the IICRC SR5O0 standard
and reference guide for professional water damage restoration. lncluding
carpet / upholstery cleaning and other related task as requested.
2) Technicians must maintain assigned vehicles and equipment in additions
to checking and re-stocking supplies as needed. Each Water technician
will be assigned a vehicle for weekly inspections. They will be responsible
to fill out a detailed report of this inspection.
3) Vehicles, equipment and supplies are loaded and checked each morning
before departure. Jobs are reviewed in the evenings when possible.
Good planning is impodant,
4) Time sheets, call out polices, job orders, assigned customer forms and
technical worksheets must be completed accurately on a daily basis"
5) Ability to understand the science of psychometrics (drying a structure).
6) Uniforms are worn and maintained to present a professional and neat
7) Ability to learn the Restore 365 program and grasp the art of sketching
areas or room, Must be able to be proficient on an l-pad, a basic key
board and computer experience is required.
8) Safety is everyone's responsibility including:
a) Personal protective equipment kit
b) Practice and follow all safety procedures on jobs and in vehicles.
c) MSDS books
communication is the key to our business. Assigned cell phones are to
be worn, turned on and / or within hearing distance at ail times.
Ability to handle power tools and perform basic demolition work.
Basic operations and training
a) Quality
b) Customer satisfaction
c) Rules and regulations
d) Training sessions for beginners and continuing
12) Must be motivated to work without direct supervision and produce results.
13) Must pass background check and MVA records when hired and annually,
All serious applicants must bring in their MVA records before final
The above statements are intended to describe the general nature and level of
work being performed by individuals assigned to this position. They are not
intended to be an exhaustive list of all duties, responsibilities, and st
of personnel so classified" Each individual is expected to perform any
reasonable, special tasks as requested by a supervisor, manager or owner. The
incumbent must be able to work in a, sometimes, fast paced environment with
demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.

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